Crystal Williams is a Mediator and Alternative Dispute Resolution (ADR) consultant. She has a Mediation company, White & Williams ADR Services where she specializes in Special Education Dispute resolution. Her areas of expertise include IEP facilitation, conflict management coaching, professional development, parent engagement and trauma informed practices. Crystal completed her Masters of Dispute Resolution at University of Southern California’s Gould School of Law. She has a Master of Arts from Claremont Graduate University in Teacher Education where she also earned her Mild/Moderate and Moderate/ Severe special education credentials. She has been an educator for the past 15 years, in the Elementary, Middle, High School and Community College and University setting. She also worked as an Adjunct Instructor for the Learning Rights Law Center for 5 years in their Training Individuals for Grassroots Education Reform (T.I.G.E.R) program helping parents understand the IEP process and fostering the tools of families in need, so that they may successfully navigate within the special education system.