Misunderstood Minds: Inclusivity in Practice

CLE Credits: 1 Implicit Bias

Confusion, non-responsiveness, yelling, repetition…these behaviors (and more) can be misinterpreted as a client just being “difficult” but what if these behaviors actually signaled something else? Client behavior in mediation could be communicating an unmet need that impacts information access. Attuning to these needs work to provide full access to the process. Join us for a transformative workshop that equips mediators with the knowledge and tools to make strategic decisions that work to support all clients. Participants will get immediate practical skills to accommodate clients across material, physical and virtual environments that work to expand access and support all neurodivergent needs.


Claudia Brown-Coulter